FAQ & Size Charts
How Do I Place An Order?
Best way and fastest shipping, here online at any of the stores we serve.
If you need help we take orders over the phone by calling 1-800-411-6471 for your convenience or if you have specific questions
We take P.O.s from schools
send us your PO with all info and we will send back a W-9 and confirmation
and your phone number so we can reach you once you are verified
Payment & Shipping
You can pay with any credit card, We use PayPal as our card processor, but you DONT need to have a PayPal account just pas as a GUEST
If you want to mail a check or send a PO you can place your order and click on Other Payment Options
Secure Ordering & Payment Options
PayPal is one of the safest Payment gateways so you are covered, also you have the PayPal guarantee that if you don't receive it you just start a claim and you are guaranteed to your money back or delivery, For online orders we use GoDaddy technology and Google for communication, to ensure you receive the proper confirmation and tracking number email as soon as your item ships.
Returns & Refunds
Please choose the most comfortable size, use the size chart, check the description or give us a call or email us your questions, just to avoid getting the wrong size, however we are happy to exchange for size at anytime, provided you send back the item back to us with a note asking for a new size or color, and we will send a new item as soon as we receive it back
Returns, we accept returns as long as they are NOT used and with all packaging, many times Moms expect more guests to the party and they order a few extra just in case, if you want, you can send back for a prorated refund
Please remember we sell our products as low as possible, see many items sell for 1.89 or less, so sometimes sending 1 or 2 items does NOT makes an economic sense, if you will pay $4 dollars for returning them and you will get $3.60 back, it doesnt make any sense, its better to keep for a later purpose or a gift. And Yes we sell our products directly to the consumer so they are inexpensive this way, if we did intermediaries, price will easily double or more.
Please we DO NOT exchange or refund custom or personalized orders or items, they have your name so we cannot sell to anybody else,
Please check your embroidery notes before sending them to us.